Return & Refund Policy for AnayIndia

Effective Date: [31-12-2023]

1. Return Eligibility

We want you to be completely satisfied with your purchase from AnayIndia. To be eligible for a return, please ensure the following conditions are met:

• The item must be unused and in the same condition as received.
• It must be in the original packaging.
• The return must be initiated within [number] days of receiving the product.

2. Returns Process

To initiate a return:

• Contact our customer service team at [Customer Service Email or Phone] to inform them of your intent to return.
• Package the item securely and include your proof of purchase.
• Ship the item to [Your Company’s Address].

3. Refund Policy

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.

• If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within [number] business days.
• Shipping costs are non-refundable.

4. Exclusions

Please note that certain items are not eligible for return or refund:

• Gift cards.
• Perishable goods.
• Custom or personalized orders.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or issue a refund, as appropriate.

6. Return Shipping Costs

Customers are responsible for return shipping costs, except in cases of damaged or defective items.

7. Cancellation of Orders

Orders can be canceled within [number] hours of placement. After this period, the order is considered final, and our standard return policy applies.

8. Contact Information

If you have any questions about our Return & Refund Policy, please contact us at [help@anayindia.com].